Event ID Error 12014 in Exchange 2007, 2010, 2013
Nowadays, the technology is upgrading gradually with increasing time. Though, many platforms are available for storing the essential data and information. One such platform is Exchange that helps to establish the cross-server communication. Moreover, sometimes most of the users might face various event id error 12014 in Exchange Server 2007, 2010, 2013.
Basically, error 12014 in Exchange 2013 is one such problem that may arise at the duration of loading a certificate file when the secure connection built between both TLS (Transport Layer Security) and SMTP (Simple Mail Transfer Protocol) for an authentication request. Thus, in the following section, we will discuss, some common reasons behind this Exchange error and we will acquire that how to resolve Exchange 2007, 2010, 2013 error 12014.
Possible Reasons Behind Exchange Error Event ID 12014
There are following reasons that cause the occurrence of Exchange 2010 error event id 12014 are listed here:
- When users try to change FQDN on send/received connector for matching the external DNS code. So, certificate issue occurs and creates a big trouble in between the continuity of work.
- Another reason can be that the user installed certificates on the Exchange Server and the changed SSL certificate has the common Fully Qualified Domain Name (FQDN). Also, the certificate can not be empowered for a Simple Mail Transfer Protocol (SMTP)
- Transport Layer Security (TLS) requires the valid certificate is being installed in Personal Certificates store of the computer system.
How to Fix Error 12014 in Exchange 2007, 2010, 2013
These are some solutions to resolve this issue without any kind of difficulty:
Method 1: Check the Configuration
- For this method, need to check the configuration for all certificates that are already installed on the Server. Also, you have to analyze the configuration of all Received as well as Send connectors, which installed on Exchange server. You have to follow below commands to display the configuration as discussed below:
- In order to resolve Exchange 2013 error 12014, you have to make a comparison between FQDN and FQDN and using the 'CertificateDomains' values are defined on each certificate.
Note: 'CertificateDomains' value is the sequence of a Subject as well Subject Alternative Name fields of the certificate.
- Main aim to make the comparison is to check that the connectors, which can utilize the TLS consist the corresponding certificate. This certificate contains each FQDN connectors, which is available in 'CertificateDomains' values of a certificate.
- Examine the value of all Services on each certificate. In case, if users are using the TLS certificate it is required to make it enable for SMTP service in a service value of SMTP.
Method 2: Make a New Certificate
Another solution for resolving error 12014 in Exchange 2007 as follows:
If FQDN is not indicated on 'CertificateDomains' value, then, users should make the new certificate. Also, users must have to specify the FQDN of a connector, which returns the warning message. For creating the certificate users can use this “New-ExchangeCertificate” command
Method 3: Enable a Certificate For SMTP Service
Here, in this situation, if users have a custom certificate on the Exchange server and it can match the FQDN, but the created certificate not to be enabled for service of SMTP, then, make sure to enable the certificate for the SMTP service.
Limitations of Manual Ways
There are some drawbacks of this approach, which acts like a big hurdle while fixing the error with help of this procedure:
- The manual procedure is too lengthy and time-taken as well.
- To perform the entire process first, users have a complete understanding about the Exchange server. So, a novice user can use it without any hassle.
Perfect Solution to Fix Event ID 12014 in Exchange
If the above workaround cannot working fine for resolving this Exchange 2007, 2010, 2013 error 12014 then, users can use Exchange EDB mailbox recovery Tool. This software can easily fix this types of an error code and also, it can recover any corrupted or damaged Exchange database files.
Wrapping It Up
The main goal is to resolve the problem appearing at the time of executing each certificate in Exchange 2007. In the above section, we have discussed various reasons along with solutions to fix error 12014 in Exchange 2013, 2010,2007. So, first users have to find out an exact issue that is responsible for this error code and then, use any approach as per their requirement. Still, if users are facing the same issue, then, one can go through the third party utility for fixing the error.